Terms of use

StoryMap is operated by Kriasoft. Using it means accepting these terms; if you are accepting them for a company, you confirm you may bind it.

Legal entity name and registered address: to be confirmed by the owner.

StoryMap is one view over a Linear workspace: your team's issues laid out as a board, with journeys across and release slices down. It is not an issue tracker and does not replace one — you need your own Linear account, and Linear remains the record of your work.

StoryMap is not affiliated with, endorsed by, or a product of Linear. Your Linear workspace is governed by your agreement with Linear, not by these terms.

You sign in with an emailed code, a passkey, a Google account, or your Linear account, and you connect a workspace by authorising StoryMap through Linear. Keep your sign-in method to yourself: anyone who can sign in as you can see and rearrange your boards.

Tell us promptly if you think someone else has access to your account. You are responsible for activity under it up to that point, except where we are at fault.

Your Linear issues remain yours. Connecting a workspace grants us permission to read it so that boards can be drawn — nothing more. We ask Linear for read access only and cannot create, edit, move, reassign or close anything in your workspace. What we store is the map: boards, columns, slices and where each issue sits.

You confirm that you are entitled to connect the workspace you connect, and that doing so does not breach an agreement you have with anyone else. How we handle the data involved is set out in the privacy notice.

Free is permanent, needs no card, and maps up to 150 issues. Pro removes that ceiling for an entire workspace, at the price shown on the pricing pageand confirmed at checkout — $39 a month at the time of writing. Both plans are the same product: the number of mapped issues is the only thing a plan governs, and nothing is charged per person.

An issue counts as mapped once it sits in a cell on a board. Issues waiting in the review tray are not mapped and do not count, and unmapping an issue frees its allowance. At the Free ceiling, placing a further issue is refused until you unmap one or upgrade — nothing is deleted or hidden, and the board stays fully editable.

Subscriptions are sold through Stripe acting as merchant of record. Stripe takes the payment, calculates and remits any VAT, GST or sales tax, issues your receipt, and appears on your statement as Link. Your purchase contract for the subscription is with Stripe; the service itself is provided by us under these terms.

Billing is monthly and renews until you cancel. Cancel any time from the billing portal: Pro continues to the end of the period you have paid for, then the workspace returns to Free. Everything you have already mapped stays visible and movable — a downgrade never deletes a placement — and you simply cannot map beyond 150 again until you unmap some or resubscribe.

Refunds, chargebacks and payment disputes are handled by Stripe as the seller. Write to us anyway if something looks wrong and we will help sort it out. If we change the price, we will tell subscribed workspaces before the change applies to them, and you can cancel instead.

Short list, and it is the whole list:

• —Do not try to break, overload or gain unauthorised access to StoryMap, or probe it beyond the vulnerability reporting in our privacy notice.
• —Do not work around plan limits, for example by spreading one team across accounts to avoid the mapped-issue ceiling.
• —Do not resell StoryMap, or offer it to others as your own service.
• —Do not connect a workspace you have no right to connect, or use StoryMap for anything unlawful.

StoryMap is an early-stage product run by a small team. We work to keep it up and current, and we do not offer an uptime commitment or a service level agreement. Reading your board depends on Linear being reachable, which is outside our control.

Features will change as the product improves. If we remove or materially change something a paid workspace relies on, we will give reasonable notice, and you may cancel if the change does not suit you.

StoryMap, its software, design and name stay ours. These terms grant you the right to use the service, not to copy or rebuild it.

If you send us an idea or a bug report, we may act on it without owing you anything. That is not a claim on anything else of yours.

You can stop at any time by cancelling your subscription, and you can end our access to Linear by revoking StoryMap in your Linear workspace's application settings — we have no disconnect button of our own yet. Deleting the account itself is a request rather than a button today: write to us and we will remove it and the maps it holds. None of that changes anything in your Linear workspace, and there is no parallel backlog to migrate back.

We may suspend or end an account that breaches these terms or leaves a subscription unpaid. If we do that for anything other than a serious breach, we will tell you first and give you a chance to put it right.

StoryMap is provided as it is. To the extent the law allows, we make no warranty that it will be uninterrupted, error-free, or that auto-placement will put a card where you would have. The board is a view for making decisions, not a system of record: keep Linear as your record of work.

To the extent the law allows, our total liability arising out of the service is limited to what you paid us for it in the twelve months before the claim, and we are not liable for lost profits or indirect loss. Nothing here limits liability that cannot legally be limited. The precise wording of this section, and how it reads under the law that applies to you, needs legal review.

When these terms change, this page changes and the date at the top is updated. For a change that materially affects your rights we will tell account holders directly, and continuing to use StoryMap after it takes effect means accepting it.

The governing law and the courts that hear a dispute follow from the operating entity, so they are to be settled with the entity details.

Questions about these terms go to hello@storymap.cc.